Policies

Policies

TURNAROUND TIME
Our current turnaround time is 2-3 weeks from the date the order was placed.  Turnaround time may vary between items.  Please review item details for appropriate turnaround time estimations.
 
SHIPPING
You will receive an email with a tracking number as soon as your order has shipped.  Amelia Rose & Co, LLC will not be liable for lost or stolen packages once the order has been shipped.  Shipping times are dependent on the method of delivery chosen at checkout.  In addition, Amelia Rose & Co, LLC is not liable for shipment delays once package has left our facility. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
 
RETURNS/CANCELLATIONS
Due to the nature of these handmade items, all items are final sale.  We do not accept cancellations. Please contact us if you have any issues with your order at hello@ameliaroseandco.com.
 
WARRANTY
We grant a 60-day product warranty that covers product defects not caused by customer use or washing.  All fabrics are washed prior to being cut for production, so they will not shrink or bleed.  Amelia Rose & Co, LLC is not liable for items once they have been used or washed.  Additionally, Amelia Rose & Co, LLC will not replace or accept returns on items that may have been damaged in the washing machine. Please be sure to follow washing instructions thoroughly for best lifetime quality of your item.